Situation: Large-volume across all worker classification in ~10 countries; 2 failed attempts with big-name consulting companies

Problem: Competing internal priorities and ideas on what the real value of a program, who would own the CW program, and how it was to be run.

Solution: Brightfield’s assessment provided empirical evidence that built a guiding coalition amongst internal stakeholders in the following areas:

  • The importance of CW & what could be gained from addressing CW improvements
  • As-Is state performance issues and opportunities & a characterization of the ideal state as defined and prioritized by the various stakeholders
  • Investment & projected ROI

Results: $63M savings (after investment) over 3 years (21%); Business case approved by executive leadership 2 weeks after an 8 week project