TDX Frequently Asked Questions

How is TDX different from other VMS solutions?

TDX is different is two distinct ways: Firstly, as an independent third-party Brightfield is able to aggregate data that a VMS company is not. VMS companies only have access to their client's data, not data from companies using other VMS solutions. Brightfield can aggregate data across all VMS and MSP programs.

Secondly, Brightfield's approach and methodology ensures that all job title data conforms, thereby enabling it to be analyzed and producing reliable benchmarks. It is rare (if it ever occurs) to have multiple clients using the same job titles and descriptions across VMS programs, which means the data does not conform and benchmarks are less reliable.

How much money will I save by using TDX?

The amount of money that can be saved by TDX is dependent upon a number of factors, most importantly your current rates and current market dynamics (supply & demand). To give you an example, our data analysis from one of current TDX members showed that they could save $400,000 on one job title alone.

What do I need to do to get started?

Schedule a call with the TDX Help Desk to review and collect the data. Complete the Client Profile Form to help us gain knowledge of your organization and understand how your company information will map into TDX. Review the fields in the Data Dictionary that will be exported from your system.

What value does TDX deliver to my organization?

TDX offers a comprehensive view into your workforce and associated metrics, with the ability to see where cost and process improvements can be made. It enables you to make informed decisions and measure the impact of changes you make to your programme. TDX helps you get ahead of problems by analyzing trending and current market conditions to realize cost savings and also get in front of items that cause attrition and project delays from the loss of labor.

Additionally with TDX, you have real-time access to market rate information and experts that can help you make business decisions and programme modifications.

Is access to TDX limited to a certain number of individuals within my organization?

No, access is unlimited for TDX members.

Is training provided?

Yes, training will be provided in several formats, one-on-one, train the trainer and/or a training guide.

Is there a support desk available for questions?

Yes, the TDX Help Desk is available by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Responses can be expected within 24 hours during normal business days.

What if my organization has reservations about sharing data?

The fact that we are not collecting Personal Identification Information (PII) information and all data is anonymized and aggregated, your data is then part of a larger fabric of workforce data intelligence.

How does TDX impact MSP partners and their business?

Brightfield has and continues to collaborate with some of the industry’s largest and most well-known Managed Service Program providers. Together, we recognize there is a need to augment their existing analytical tools and services in order to provide their clients precise and comprehensive information representative of large-scale, validated datasets specific to their industries and geographic locations. And those MSP companies that haven't invested in an analytics platform or staff, immediately see TDX as a way to level the playing fields against those that have.

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